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How do I get a debit card?
How do I get a debit card? Visit any branch close to you and fill the card request form (Business Hours: 8am – 4pm)
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How do I activate my debit card before use?
The Bank has the ability to activate and deactivate cards and so, a card is activated immediately once it’s picked up from the branch. Also, it is expected that you securely create your own Personal Identification Number (PIN) as first-time user, before any transaction, on any Sterling bank ATMs. Note that transactions and cash withdrawals can be done on all ATMs nationwide.
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How do I report a lost or stolen debit card?
Call: 08150373521, email: info@davodanimfb.com or visit any branch close to you at business hours from 8am – 4pm.
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How do I dispute a charge on my debit card?
Call: 08150373521, email: info@davodanimfb.com or visit any branch close to you at business hours.
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What is DavoDani MFB Mobile?
DavoDani MFB Mobile app is our mobile banking application that has been specially designed to allow customers carry out banking transactions on the go.
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Why do i find it difficult to use my mobile app after installing it on my phone? It could be any of the following:
1. Kindly update your e-mail address with the bank. 2. You inputted a wrong One-Time-Password (OTP). 3. You inputted the wrong username/password. (It’s case sensitive) 4. Your profile may havebeen locked.
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What happens if my phone/sim is lost, stolen or damaged?
Call: 08150373521, email: info@davodanimfb.com or visit any branch close to you at business hours.
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What happens when I have been automatically locked out?
when you download our mobile app, after registration, the system automatically locks the app, which means you have to call 08150373521 or visit any of our nearest branch.
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What if I forgot my password?
Kindly reset your password by clicking on “forgot password”
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What if I forgot my PIN?
Kindly reset your PIN by clicking on the thumbnail at the top left on the app after login.
